🛡️Official Meta Cloud API Partner✦✅High Deliverability Rate (Official Meta Route)✦⚡₹0.15 / message (+ GST)✦📞Dedicated On Call Support✦🚀High-Priority Utility Route✦🏢Messages via Your Business Name✦🤖AI Chatbot Support✦🔗CRM Integrations — IndiaMART · TradeIndia · Sheets✦👥Multiple Team Member / Agent Login✦🎯Auto Round-Robin Lead Assignment✦🔒End-to-End Meta Encrypted Messaging✦💼Green Tick Eligibility Assistance✦🛡️Official Meta Cloud API Partner✦✅High Deliverability Rate (Official Meta Route)✦⚡₹0.15 / message (+ GST)✦📞Dedicated On Call Support✦🚀High-Priority Utility Route✦🏢Messages via Your Business Name✦🤖AI Chatbot Support✦🔗CRM Integrations — IndiaMART · TradeIndia · Sheets✦👥Multiple Team Member / Agent Login✦🎯Auto Round-Robin Lead Assignment✦🔒End-to-End Meta Encrypted Messaging✦💼Green Tick Eligibility Assistance✦
Guide•
3 min read

WABA

WABA

WhatsApp Messaging

Our platform uses Meta’s WhatsApp Business API to send broadcast messages using approved message templates. You authorize us to access and use your WhatsApp Business Account for this purpose.


WhatsApp Business Management

Our platform integrates with Meta’s business infrastructure to configure your WhatsApp Business Account (WABA), including phone numbers and message templates. This access allows us to streamline your onboarding and communication setup.


WhatsApp Messaging 


1. Which app function requires the requested permission?


Our WhatsApp Messaging feature requires the whatsapp_business_management permission to send broadcast messages using the WhatsApp Business API. Users can schedule, segment, and send bulk template messages instantly to their opted-in customer lists.


2. How does the requested permission enhance your app's functionality and integration?

With this permission, our system can:



  • Access the user’s WhatsApp Business Account ID and phone numbers
  • Use approved templates to send compliant messages
  • Trigger real-time broadcasts from within the platform (via API)


This helps ensure that our backend communicates directly with Meta’s infrastructure to ensure high deliverability and compliance.


3. How will the requested permission enhance the end user's experience?

The user can:



  • Send instant updates, promotions, or alerts to thousands of customers
  • Avoid manual message sending from personal devices
  • Track delivery and read rates directly inside the platform


This streamlines business communication at scale and improves campaign speed and visibility.



WhatsApp Management (WABA Setup, Phone & Template Configuration)


1. Which app function requires the requested permission?

Our WhatsApp Management module requires the whatsapp_business_management permission to allow users to link, configure, and manage their WhatsApp Business Accounts (WABAs) from within our platform.


2. How will the requested permission enhance your app's functionality and integration?

The permission allows us to:



  • Fetch and display linked phone numbers
  • Display and manage message templates
  • Verify WABA status and business settings
  • Automate onboarding (no need for manual Meta Business Manager setup)


This enables our platform to act as a one-stop interface for both messaging and account management.


3. How will the requested permission enhance the end user's experience?

The user:



  • Saves time by configuring WABA in a few clicks within the app
  • Doesn’t need to log into Meta’s Business Manager
  • Gets guided onboarding and error handling for a smoother experience


This reduces friction during setup and empowers non-technical users to go live faster.

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